Determining the Business Impact and ROI of Your Process Improvement Initiative

This program will focus on best practices for evaluating the business impact and ROI of business process improvement initiatives. A case study example will be used to demonstrate a process for evaluating the effectiveness and impact of process improvement initiatives within an organization utilizing Phillips ROI Methodology™.

What You Will Learn:

  • An overview of the Phillips ROI Methodology®
  • Establishing the purpose behind evaluating a process improvement initiative
  • Socializing and getting buy-in and commitment from throughout the organization
  • A process for moving forward
  • Project planning basics
  • Effective communication strategies
  • Managing a negative ROI
  • Reporting on your results to executives

Full day workshop participants will be able to develop a plan to evaluate their own process improvement initiatives as part of the program.

Participants will be provided templates for use back on the job.