Change is necessary and provides the organization opportunities for growth. It is constant and can be stressful for nearly everyone in the organization; but everyone needs to be involved in supporting and moving forward the change initiative. The biggest challenge for individuals in many organizations is how to effectively champion and support change initiatives they are assigned, or which their boss is leading. They must successfully help others to accept the change that needs to happen.

This workshop provides attendees with best practices for championing and supporting change efforts within the organization, including helping others to see the value of change.

Topics

• Effects of change on the organization and the individuals
• Obstacles to change
• Adapting to change and helping others to adapt to change
• Dealing with uncertainty
• Being a change agent

At some point, regardless of their role within an organization, an individual is asked to make a presentation. It may be to one individual (your manager or an executive in the organization), to a small group, or to a larger audience. Of key importance in delivering presentations, whether formal or informal, is to clearly and concisely present your message to your audience in the time allotted.

What You Will Learn:

• Determining the message your audience wants to hear
• Focusing your message for the most effectiveness
• Using storyboarding techniques to create your presentation
• Creating your opening and closing statements
• Using PowerPoint effectively to convey your message
• How to present various types of data
• Effective use of graphics
• Managing the audience
• How to prepare for your presentation
• Maintaining your composure
• Responding to questions and challenges

Through the optional use of videotaping and feedback, this workshop provides best practices for making presentations and practice in developing your skills.

This program will focus on best practices for evaluating the business impact and ROI of business process improvement initiatives. A case study example will be used to demonstrate a process for evaluating the effectiveness and impact of process improvement initiatives within an organization utilizing Phillips ROI Methodology™.

What You Will Learn:

• An overview of the Phillips ROI Methodology®
• Establishing the purpose behind evaluating a process improvement initiative
• Socializing and getting buy-in and commitment from throughout the organization
• A process for moving forward
• Project planning basics
• Effective communication strategies
• Managing a negative ROI
• Reporting on your results to executives

Full day workshop participants will be able to develop a plan to evaluate their own process improvement initiatives as part of the program.

Participants will be provided templates for use back on the job.

Change is constant and always stressful for those who have to implement the change and certainly for those being affected. However, change provides organizations opportunities for growth and is essential for the success of any organization. The biggest challenge of many organizations is how to effectively manage a change initiative. There are more individuals within the business that have to be involved than you think! This program will provide participants with a plan for designing, implementing and measuring change initiatives.

What You Will Learn:

• Effects of change on the organization and the individuals
• Project planning best practices for change initiatives
• Socializing to get the support and buy-in necessary
• Identifying and managing resistance to change
• Managing change initiatives
• Developing your change management plan
• Managing communications throughout the organization

Participants will be provided templates for use back on the job.

A big challenge of team leaders is to understand how to get a team from initial introductions to performing in a highly effective and proficient way. This program uses a case study to help participants understand how the five stages of team development apply to any team – regardless of its size. Particular challenges of global, virtual teams will be explored.

What You Will Learn:

• The Five Stages of Team Development
• Guiding your team through the five stages
• Addressing challenges at each stage
• Effective management of project teams
• Managing project team conflicts
• Effective meeting management

Participants will be provided templates for use back on the job.

A big challenge for many organizations – regardless of their size – is how to effectively get new hires, or those thrust into new challenging roles within the company, onboarded successfully.  Too often employees are put into their roles without an understanding of how to make their way around the organization, the culture of the organization and where, exactly, they fit in. This program will provide attendees – human resource professionals, leaders, business unit managers and others – with a process for creating effective onboarding programs using a case study to demonstrate a program that was successfully implemented to increase retention rates and engagement within the organization.

What You Will Learn:

• Determining the needs around an onboarding program
• Socializing and getting buy-in and involvement throughout the organization
• Designing, developing, implementing, pilot testing, rolling out and evaluating onboarding programs for continued success

Participants will be provided templates for use back on the job.

Mentoring has been shown to be an effective way to help employees continue to develop within the organization. In some cases, mentoring is more effective than sending an individual to yet another training program. This program is targeted toward human resource professionals and business unit managers detailing the steps to take to develop, implement, pilot test and measure mentoring programs to reach specific organizational goals. A case study will be used to “walk” participants through the process.

What You Will Learn:

• The benefits of formalized mentoring programs
• Developing and implementing a mentoring program
• A process for selecting mentors and mentees
• Training your mentors and mentees
• Assigning roles and responsibilities for mentors and mentees
• Setting up a formal evaluation and measurement process to ensure success
• Socializing and getting buy-in for roll out of the program

Participants will be provided templates for use back on the job.

Let’s face it – we are all managing projects every day!  They may be simple or more complex, but regardless of the individual’s role within the organization – managing projects is likely one of the things he/she has to do! You don’t need to be a project manager or aspire to be one to learn how to manage your projects effectively and efficiently. This program will provide you a process for managing projects – regardless of their size.  A case study will be used throughout the workshop.

What You Will Learn:

• Project management basics
• How to take a project management approach to managing your projects
• Developing your project scope statement
• Identifying and managing stakeholders
• Communication best practices
• Securing the resources you need on projects
• Managing and developing project teams
• Change management best practices
• Identifying and managing project risks
• Capturing lessons learned

Participants will be provided templates for use back on the job.

This program will focus on best practices for evaluating the business impact and ROI of a project management practice/PMO. A case study example will be used to demonstrate a process for evaluating the effectiveness and impact of a project management practice or PMO within an organization utilizing Phillips ROI Methodology™. Additionally, the program will detail how to move from a “practice” to a PMO through an evaluation process to show the benefits of the PMO within the organization.

What You Will Learn:

• An overview of the Phillips ROI Methodology®
• Establishing the purpose behind evaluating a project management practice/PMO
• Socializing and getting buy-in and commitment from throughout the organization
• A process for moving forward
• Project planning basics
• Effective communication strategies
• Managing a negative ROI
• Reporting on your results to executives

Full day workshop participants will be able to develop a plan to evaluate their own PMOs or best practices as part of the program.

Participants will be provided templates for use back on the job.

This program will use a case study approach to help participants understand the process behind socializing, developing, testing and implementing a project management best practice. Participants will learn how to engage the organization in the process. Target audience includes: executives, business units heads, project and program managers and others interested in understanding how to develop a project management best practice. Participants will end with a plan to move forward with developing a new, or improving on a current, project management best practice.

What You Will Learn:

• A comprehensive step-by-step approach for developing a project management best practice
• How to incorporate project management processes into a non-project focused organization
• The importance and necessity of socializing and getting buy-in throughout an organization to develop a project-oriented mindset
• Determine needs and competencies
• Developing your plan to get started

Participants will be provided templates for use back on the job.