Emotional Intelligence for Human Resources

Using Your Emotional Intelligence to Work with Employees across the Organization Description Emotional intelligence is about interpersonal savvy – relating well to all types of individuals, establishing relationships and building rapport to achieve goals, using diplomacy and tact to solve problems, resolve conflicts and negotiate for what you need. Strong emotional intelligence skills enable for […]

Managing Unconscious Bias

Improving Communication, Collaboration and Interactions in the Workplace We all have natural biases – we are human after all. There are two types of biases: conscious (explicit) and unconscious (implicit.) These biases impact how we communicate and collaborate with others. In order to manage our biases, we must understand them and acknowledge that we have […]

Emotional Intelligence and Effective Communication Skills:

Building Better Relationships across the Organization Description Emotional intelligence combined with building effective communication skills enables for improved relationships with co-workers, your manager, customers and others within the organization. The ability to understand and control one’s own emotions as well as understand other people’s emotions enables for improvements in how we communicate with others. We […]

Best Practices for Socializing Strategic Human Resource Initiatives

Description The Human Resources (HR) Group is the nuts and bolts of any organization – the initiatives in place within HR are essential to the success of the organization. However, all too frequently, strategic HR initiatives get "lost" within the organization – not enough people know what is going on and what the business is […]

Using Effective Communication Skills to Build Better Relationships

Description This one-day program focuses on communication best practices and how to use communication effectively and efficiently to build relationships with co-workers, customers and others. Whether formal or informal communications, how you communicate with others makes all the difference in achieving results. Of importance is ensuring that communications are concise, clear and take into account […]

Building and Managing the Virtual Project Team for HR Professionals

Description This one day program focuses on how to effectively build and manage a virtual (or remote) project team. So much rides on the success of a project team – and when you have a virtual team (whether across the world, across the country or in the next state) there are many more challenges on […]

Best Practices for Working on Change Management Initiatives

Description Change is necessary and provides the organization opportunities for growth. It is constant and can be stressful for nearly everyone in the organization; but everyone needs to be involved in supporting and moving forward the change initiative in order to enable for continuous growth of the organization, effective competition in a global environment and […]

Cultural Diversity: Working Across Boundaries

Description We all have certain perceptions of those around us. Those perceptions come from our environment, the region/country in which we were raised, our cultural background, and what we learned from friends and family. Those perceptions affect how we work and interact with others of different cultural backgrounds. By understanding others’ cultural backgrounds, we learn […]

Building, Managing, and Nurturing the Virtual Team

Description This full day workshop focuses on how to effectively build, manage, and even more importantly, nurture a virtual (or remote) team. So much rides on the success of a team – and when you have a virtual team (whether across the world, across the country or in the next state) there are many more […]

Supporting Change Initiatives

Change is necessary and provides the organization opportunities for growth. It is constant and can be stressful for nearly everyone in the organization; but everyone needs to be involved in supporting and moving forward the change initiative. The biggest challenge for individuals in many organizations is how to effectively champion and support change initiatives they […]

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