Emotional intelligence is our ability to recognize and manage our own emotions, and to recognize the emotions of those around us; using that information to more effectively communicate and collaborate with others. Salovey and Mayer created the original term, Emotional Intelligence, and its definition, an individual’s ability to identify, understand, control and assess their emotions […]

Remote workers can feel detached/disconnected from the rest of the organization. This impacts their ability to truly engage in the organization and may impact the ability of the organization to retain their talent. In this article, we’ll explore a few best practices for enabling for remote workers to be more effective in accomplishing their work […]

Too often individual contributors are promoted to supervisory roles without having the basics to understand what to do and what not to do when leading employees for the first time. This is frustrating for the new supervisor and for the employees they are leading. It is also frustrating for the new supervisor’s manager. While there […]

As a manager, you’ll need to have best practices and processes for how remote workers will communicate – with you and with each other. A great activity is to have your remote workers collaborate with you to determine what those best practices and processes will be. This doesn’t mean that you, as the manager, leave […]

While there are many employee motivation plan accessible online, and you might use them as a starting point, don’t use them “as is.” An employee motivation plan is a personal plan customized for each individual employee. You’ll need a plan for each employee, and a plan to motivate the team as a whole. Motivational plans […]